For Wedding & Event Venues
Turn More Wedding Venue Inquiries Into Booked Tours.
TeranX Media helps wedding venues respond faster, collect key event details, and follow up consistently with AI inquiry assistants and tour scheduling systems. We handle setup and ongoing management, while your team stays in control of pricing, availability, and final bookings.
Serving NYC, Long Island and Northern New Jersey.
Inquiries Don't Wait for a Slow Day.
Couples often reach out in the evening, on weekends, or while your team is running an event. Many contact several venues at once. When replies are slow or follow-up is inconsistent, interested couples can move on before anyone gets back to them.
• Inquiries arrive while staff are busy with tours and events
• The same questions get answered by hand, over and over
• Event details end up scattered across inboxes and notes
• Follow-up depends on someone remembering
THE SYSTEM
The Venue Inquiry & Tour Booking System
Replies Using Approved Answers
Responds to website chat and form inquiries using only the FAQs and venue details you approve. It doesn't make up prices or policies.
Collects Event Details
Asks for the event date or date range, estimated guest count, event type and, if you want it, budget range.
Schedules Tours
Offers the tour times you open on your tour calendar. Tour availability is separate from wedding-date availability.
Organizes & Follows Up
Saves each inquiry to a CRM pipeline, sends approved follow-up emails, and alerts your staff when a person needs to step in.
EXAMPLE · Illustrative example using a fictional venue. Not a real customer conversation.
From First Inquiry to Scheduled Tour.
1. A Couple Inquires
A couple asks a question through the venue's website chat or inquiry form.
2. The Assistant Replies
It answers from approved information and asks for the event date, guest count and event type.
3. A Tour Is Offered
It shows open tour times from the tour calendar. It never confirms that a wedding date is available.
4. Your Team Takes Over
Your staff is notified with the inquiry details and handles the tour, pricing, proposal and booking.
DONE FOR YOU
We Set It Up and Keep It Running.
Setup
We gather your venue details, approved FAQs, tour times and handoff rules, configure the system, and test it with you before it goes live.
Staff Handoff
When a question needs a person, such as pricing exceptions, date holds, contracts or anything the assistant isn't approved to answer, it tells the couple a team member will follow up and notifies your staff. Your staff can pause the assistant on a conversation.
Ongoing Management
We update answers when your information changes, monitor conversations, and adjust follow-ups.
Monthly Reporting
A simple monthly summary of inquiries, tours scheduled and handoffs.
ABOUT TERANX MEDIA
Built by Someone Who Knows the Wedding Industry.
TeranX Media was founded by Johnattan Teran, a New York wedding photographer and videographer and owner of The NYC Wedding Photographer. Years of working weddings alongside couples, planners and venue teams showed him how inquiries actually come in and how busy venue staff are. Our AI inquiry service is new, and we're launching it with our first venue partners. We're clear about what it does today and what is still being tested.
PLANS
Clear, Month-to-Month Plans.
Founding Venue Pilot
$500 setup, $500/month. For a limited number of early venue partners. Website chat and form inquiries, event-detail collection, tour scheduling, email follow-up and staff handoff, with a defined scope. [Pilot length and transition terms: TBD]
Venue Inquiry & Tour Booking System
$1,000 setup, $750/month. Website chat and form inquiries, approved FAQ answers, event-detail collection, CRM pipeline, tour scheduling, email follow-up, staff handoff, monthly reporting and ongoing management. One location. [Usage limits: TBD]
AI Receptionist With Phone Answering · Upcoming · Separately Scoped
$1,500 setup, $1,000/month. Adds inbound phone answering once it has been configured and tested. Not available yet. Ask about it during your demo.
Month-to-Month Plans
All plans are month-to-month. A written service agreement covers payment, cancellation notice, usage limits and data handling. Third-party messaging or usage fees, if any, are explained before you sign.
FAQ
Frequently Asked Questions
01
Will this replace our staff?
No. It handles routine first replies and tour scheduling. Your team leads tours, answers anything outside the approved information, and closes bookings.
02
Will it confirm wedding dates or book weddings?
No. It schedules tours only. Wedding-date availability, pricing, discounts, contracts and final bookings always stay with your team.
03
Which channels does it cover?
Website chat, website forms and email follow-up at launch. Other channels are added only after they're set up and tested.
04
Can it answer phone calls?
Not yet. Phone answering is an upcoming, separately scoped upgrade.
05
Do you guarantee more bookings?
No. We build and manage the system and report what happens. Results depend on your venue, pricing and team.
06
Can we cancel?
Yes. Service is month-to-month, subject to the notice terms in the service agreement.
FREE DEMO
See the System Before You Decide.
We'll walk you through a fictional example venue: a website inquiry, the questions the assistant asks, tour scheduling and staff handoff. No obligation.
Prefer to talk? Call 917-826-3742 or email info@teranxmedia.com.
